Policies
   
 
































Policies
 
Our Commitment To Privacy
Your right to privacy is very important. mybilliardsonline.com recognizes that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with better service. ThatÂ’s why we have put a policy in place to protect your personal information.
 
The Information We Collect
In general, when you visit our web site and access information you remain anonymous. However, we collect personal information for two reasons:
 
1. Ordering Products
When ordering a product from mybilliardsonline.com, we request shipping information, such as your name, street address, email address, and telephone number. This information will remain confidential and will only be used to ship you your product. We also request billing information, however you may choose whether to submit your billing information (credit card number, etc.) over the Internet. If you choose not to submit billing information online you may submit credit card information via postal mail or fax or a personal check via postal mail. However, this process may take longer to receive your product(s). Your billing information will remain confidential and will only be used to process your request.
 
2. Submitting Feedback
If you have a question or concern, you may submit feedback via our Contact Us page. We request your name and email address in order to respond to your comments. This information will not be shared with third parties or used for other purposes.
Return Policy
 
We firmly stand behind all the products we offer to our customers. We offer a 30-day money back guarantee on all items throughout our website. If you are not 100% satisfied with any part of your order we will gladly refund all of your money back minus shipping costs.
 
If you need to return an item please email us at: returns@mybilliardsonline.com and we will contact you within 24-48 hours and give you exact instructions on how to return your order.